Returns & Exchanges
At Insert Name Here, we want you to love your new look; however, due to the hygienic nature of hair and beauty products, items must be returned in their original, unopened packaging within 30 days. Please note that personalized items and final sale products are not eligible for return or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Hand your package to the designated carrier and ensure you receive a tracking receipt for your records.
Quality Inspection & Refund
Our team will inspect the returned items for original seals; once verified, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing